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NWA Ain’t A-OK

While trying to book a multi-city flight using frequent flier miles on the Northwest Airlines web site, I received “Message 158″ which informed me my miles were insufficient and I should click on “Buy Miles” to purchase more…

Only problem is, there is no “Buy Miles” link anywhere on the page…what’s a lad to do?
UPDATE AFTER CONTACTING NORTHWEST:

and here was there response (note that there is no acknowledgment of the error in question):

Thank you for contacting nwa.com Customer Service.

To purchase WorldPerks miles, please visit
nwa.mpmvp.com/buy_miles.asp
or follow these steps:

* Visit our homepage at www.nwa.com
* Click on “WorldPerks” on the top right of our homepage
* Click on “Buy & Gift Miles”
* Click on “Miles for Your Account”
* Follow the prompts to complete your transaction.

After submitting your purchase request, you will receive a screen
confirming that your request went through. You will also receive a
confirmation e-mail. The miles will be posted into the account within
24 hours.

Please be aware that this transaction is non-refundable and that award
travel availability may change at any time.

I trust this information will help you to purchase miles for your
account.

Thank you for choosing Northwest Airlines. We value your patronage and
consider it a privilege to serve your travel needs.

Sincerely,

Ellie
nwa.com Customer Service

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